COVID-19: Impact on Shipping
PRODUCT HANDLING
We are taking extra precautions when handling products and packing them for shipment. Gloves, masks, and regular hand washing between handling of packages is now part of our fulfillment process.
COVID-19 impact on DOMESTIC (USA) SHIPPING STATUS
Shipping and delivery times for most shipments appear to be unaffected currently. Please note that specific areas may experience delivery delays based on local conditions.
COVID-19 impact on INTERNATIONAL SHIPPING STATUS
Although many packages are still arriving on a normal delivery timetable, there is potential that international packages may be delayed in transit. Recent international package delays have largely been minor. Most delays we have seen have slowed delivery speed by 2-3 days, with some delays stretching up to a 7 days.
Please note that as the COVID-19 situation develops, international delivery speed and availability is variable and subject to change quickly. As part of COVID-19 prevention measures, some countries have limited available shipping options or have halted inbound shipping altogether. Any shipping options shown at checkout on the site reflect the current available shipping options for that country.
Due to the COVID-19 (Coronavirus) outbreak, government regulations may prevent us from shipping your order on time. We are working to implement contingency plans and will send your order as soon as possible. If you encounter any issues with your order, please contact our customer support team at hello@technical-foundations.com and we will be happy to assist.
International shipping
At Technical Foundations, we strive to provide excellent service to all of our customers, both in the United States and abroad. Every country has its own customs, tariffs, and regulations, and our customers outside of the United States are ultimately responsible for these obligations. We recommend checking with your customs office if you are not sure what these obligations are, as you will be responsible for any taxes, duties, or tariffs imposed by your local customs office. These charges are separate from your shipping charge and you will be billed directly from them.
Delivery times are based on chosen shipping option with the assumption of no delays, if there are delays packages may take a few additional weeks. Customs clearance can take anywhere from a day to thirty days in our experience, but for the most part it is quite quick.
If you have any questions, please feel free to contact us and we will do our best to assist you!